FAQ

Order by 12:00 on a business day and in-stock items leave our Riga warehouse the same day. Delivery takes 1–2 working days across the Baltics and 3–5 working days to the rest of Europe.

Delivery is calculated by weight at checkout. Large grills are delivered by courier to your address; smaller accessories can go to a parcel locker.

Yes. Choose pickup at checkout and collect from our showroom at Dzelzavas iela 120G, Riga, once we confirm your order is ready.

Yes — we ship across the Baltics and most of the EU. Rates are shown at checkout once you enter your address.

Yes. We are an official Weber dealer in Latvia. Every grill, accessory and spare part comes from Weber with the full manufacturer warranty.

Warranty depends on the model and runs up to 12 years on Genesis and Summit grill systems. The exact term is listed in the specifications on each product page.

Register your grill on weber.com with the serial number from the label on the grill body or cart. Registration makes any future warranty claim much faster.

Gas lights instantly and is best for weeknights. Charcoal gives the classic smoky flavour. Pellet grills hold a low, steady temperature for smoking. Write to us and we'll help you choose.

Yes. We stock genuine Weber replacement parts, including burners, cooking grates, ignition components, covers and more. If you can’t find the part you need, contact us and we’ll help you source it.

Check the model name and serial number on your grill, then send the details to us. We’ll help identify the correct replacement part before you order.

We accept card payments, Apple Pay and Google Pay, as well as bank transfers for business customers. All payments are processed securely.

Yes — unused products in their original packaging can be returned within 14 days of delivery under EU distance-selling rules. Contact us first and we'll guide you through it.